Do NGO partners receive all donated products for free? We ask our NGO partners to make a small contribution towards the costs of coordinating donations. This is currently £275 per pallet for medicines £125 per pallet for medical supplies £450 for an Essential Health Pack (800+ courses of treatment) As the average value of a single pallet is £19,000, these costs represent a small fraction of the value of products donated. Partners also pay for shipping costs and customs/import fees, including non-standard requirements for paperwork.