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  1. Get involved
  2. Become an NGO partner

Become an NGO partner

NGOs are non-governmental organisations, working independently and not for profit. Like us, our NGO partners are committed to increase access to medicine in places where people lack basic healthcare and treatment.

Our NGO partners are helping to save lives and treat disease all over the world.

Through these partnerships, we respond rapidly to humanitarian disasters and support long-term healthcare programmes. We also use donated products to equip doctors and other healthcare professionals for short-term medical trips.

To become an NGO partner click here

For more information about our current NGO Partners click here

Can NGO partners ask for specific products?

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Healthcare partners often approach us with donations we can offer to NGO partners. Frequently, too, our NGO partners will tell us what they need so that we can source specific medicines from our healthcare partners. We have also developed an online platform that enables us to offer and allocate donations. 

Published: 7th February, 2019

Updated: 9th July, 2019

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Disaster and emergency response

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We are part of the Integral Alliance, a network of 22 humanitarian NGOs who coordinate responses in the event of a disaster. When a situation occurs, we reach out to Integral members and others operating in the region to see how we can offer support. Recent responses have included sending medical aid to Haiti, Iraq and Yemen. 

Published: 10th February, 2019

Updated: 9th July, 2019

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Do NGO partners have to meet certain criteria?

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In accordance with our MHRA licence, we need to ensure that NGO partners have adequate facilities and the appropriate capacity to store, distribute and dispense donations. When we evaluate potential new partners, we ask them to complete an application form and undergo a process of due diligence.

Published: 4th February, 2019

Updated: 18th February, 2019

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Do NGO partners receive all donated products for free?

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We ask our NGO partners to make a small contribution towards the costs of coordinating donations. This is currently

  • £275 per pallet for medicines
  • £125 per pallet for medical supplies
  • £450 for an Essential Health Pack (800+ courses of treatment)

As the average value of a single pallet is £19,000, these costs represent a small fraction of the value of products donated. Partners also pay for shipping costs and customs/import fees, including non-standard requirements for paperwork.

Published: 3rd February, 2019

Updated: 28th June, 2019

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Essential Health Packs for NGO partners

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An Essential Health Pack (EHP) is a pre-packed kit, filled with a range of essential medicines, to support critical primary health care delivery in any setting. They are highly portable so that they can be transported to wherever they might be needed, and act as a mobile pharmacy.  Each pack contains a broad assortment of over-the-counter and prescription medicines such as antibiotics, analgesics, anti-inflammatories, anti-fungal and antiparasitics. Packs contain a minimum of 800 courses of treatments. The packs are most often used by primary health care programmes; by those responding to the first stage of a disaster; and by travelling medics.  

Published: 12th February, 2019

Updated: 10th July, 2019

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How are donated products transported to NGO partners?

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Some of our partners ask for logistical support, and to arrange shipping (by truck, sea or air, depending on circumstances). Other NGOs prefer to collect products from our warehouses and do their own shipping. We provide standard paperwork to support the import of donated medicines (a packing list and a “free of charge” invoice need to explain this?). However, some countries may require additional documentation.

Published: 8th February, 2019

Updated: 18th February, 2019

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How long do we partner with NGOs for?

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Once we complete the due diligence process successfully, we will put in place a three-year partnership agreement. This enables us to support the NGO partner wherever it works. In turn, partners undertake to confirm the safe arrival of shipments and provide feedback on donations received, including reports on how they use donations.

Published: 5th February, 2019

Updated: 18th February, 2019

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Longer term health programmes

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We work with NGOs, national health ministries and UN agencies to deliver longer-term healthcare initiatives around the world. These range from broad primary healthcare projects to specific interventions in maternal health, non-communicable diseases, mental health and other areas. Programmes take place in diverse settings including hospitals, clinics and refugee camps.

Published: 11th February, 2019

Updated: 18th February, 2019

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What kinds of NGOs and others do we partner with?

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We partner with NGOs and individual healthcare professionals in three main areas:

  • Emergency response
  • Short-term trips to strengthen health systems
  • Longer-term health programmes

Published: 2nd February, 2019

Updated: 28th June, 2019

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Where do donated medicines and supplies come from?

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Our healthcare partner network includes 100+ European pharmaceutical and medical supplies manufacturers. All donated products are licensed for use in the EU, and do not leave the supply chain or the regulated environment. Typically, products have one to three years’ shelf life. They remain in their original packaging and contain patient information leaflets (PIL) for safe use.

Published: 6th February, 2019

Updated: 18th February, 2019

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Who else do we work with?

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We have a strong network of healthcare industry donors and logistics providers. As a licensed wholesaler, we are regulated by the Medicines and Healthcare products Regulatory Agency (MHRA). We are also part of PQMD (the Partnership for Quality Medical Donations), and a signatory to the World Health Organization Guidelines for Medicine Donations and Red Cross Code of Conduct.

To find out more about the work we do, click the following links:

  • Disaster Response
  • Health Programmes
  • Essential Health Packs

Published: 9th February, 2019

Updated: 28th June, 2019

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Why become an NGO partner?

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We asked NGO partners why they like working with us. They told us:

  • We help them to respond to critical health needs in places where medicines and supplies are scarce or non-existent.
  • We give them reassurance by supplying high-quality, safe medicines in settings where it's common to find false, counterfeit, or sub-standard medicines.
  • We save them costs in their medicine budgets, which enables them to invest in other health-programme activities
  • We provide logistical support, guidance and documentation to facilitate shipping

Published: 1st February, 2019

Updated: 18th February, 2019

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International Health Partners
Unit 402, Clerkenwell Workshops
27/31 Clerkenwell Close
London, EC1R 0AT
United Kingdom.

+44 (0)20 3735 5489
[email protected]

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    Charity number: 1105455 | Company number: 05044723 | EORI number GB010120512000.